Frequently Asked Questions

All of our earrings are hand made out of polymer clay or a variation of polymer clay. 

Made to order will sometimes be listed in the description of the items. These items will be made upon ordering, and these items require a 10 day processing time once ordered.

We are based out of Lake City, Florida. We do local festivals within Florida and our upcoming schedule can be found on our "contact" page. 

If you do not pick up your item from the designated pick up time or location without notice, we will make ONLY one attempt to contact you for pick up. After this time, it is the responsibility of the purchaser to make arrangements by e-mailing K2 Clay Co. at info@k2clayco.com.

We make each earring by hand with love. Each earring is made, cut, painted, sanded, polished, and implemented by hand. We try to keep each earring in a pair as similar as possible, but is not guaranteed. The joy of buying handmade is that each piece is made individually and there will be subtle differences between the pieces. 

Your pair is yours and no one else will ever have a pair exactly like yours. 

Our earrings are made from polymer clay. 

• Do not wet polymer clay earrings. Avoid using chemicals, solvents, perfume, jewelry, cleaners or any aerosol products near the earrings. 
• In the case it becomes dirty, wipe with a damp & soft cloth. You may also use a cotton ear swab dipped in alcohol to wipe lightly on the surface of the earring. (This does NOT apply to earrings that are hand painted, have gold leaf, or are coated with resin.) 
• Keep away from sharp objects to avoid scratching the surface. 
• Please avoid direct exposure to sunlight, especially if topped with resin. Prolonged exposure will cause discoloration and soften the pieces. Do not submerge in water and keep away from harsh chemicals such as cleaning products, aerosol products, fragrances etc. Keep away from sharp objects.
• To clean resin coated jewelry, use a soft, damp towel. You may use mild dish soap to wipe lightly with a towel. Store resin jewelry in a box or separate compartment. 

Because of hygiene issues, exchanges are not accepted unless an item arrives damaged or hardware breaks within 60 days of purchase. 

In this case, please e-mail us directly (with photos) at info@k2clayco.com and we will work to find the best solution. 

We use a flat shipping rate to ship domestically in the USA. It is added on to each purchase prior to checkout.

3 days for processing, 3-5 days for shipping

Made to order items will be listed as "Made to Order" in the description. These items have a 10 day processing time as these items are made once purchased. Please allow 3-5 days after for shipping.

Local pick up at this time is an option. Please note: We are located in Lake City, FL. 

We will have the location for pick up in the local pick up drop down. If you do not pick up your item from the designated pick up time or location without notice, we will make ONLY one attempt to contact you for pick up. After this time, it is the responsibility of the purchaser to make arrangements.